In some scenarios we can use Microsoft Teams as a backup service for delivering training.

You will be prompted to enter your name and the meeting password if it was not included in the join link.

If prompted to open the Zoom desktop client, click Cancel.

Click the link to join the meeting provided by us for your Pathways Training.

Google Chrome or higher (most people use this).

Where possible we recommend using the app download (faster, better audio and resolution) - but the web client is a great Plan B. This means you can connect to the Zoom session via your web browser alone (no app install).

Where you are unable to install the Zoom client onto your computer, it's possible to attend Pathways training via Zoom using the 'web client'. Zoom have a 'test call' function that helps validate your setup available at the following address: Prior to your first training session, we highly recommend testing your Zoom setup is ready to go. We use this for video conferencing, sharing our screen and collaborating as we train you and get your Pathways account configured for your school.

Zoom test call